Provides compliant tests and great customer service
What we do
Our mission is to provide trusted and assured assessment of people’s abilities.
We manage one of the UK's most secure, flexible, and inclusive test centre networks across both urban and rural locations.
Over two million people have had their skills, experience, and expertise tested by Reed Assessment.
Search Vacancies →Why us?
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Great teamwork
A feeling of a community and contributing to the team
Everyone is encouraged to share ideas and best practice, with regular events and feedback
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Flexibility and trust
Shift work allows for people to fit this role around their lives
Trust from management to deliver our roles autonomously
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Outstanding customer service
Helping all kinds of people every day through the testing process
Solving problems and bringing smiles to people’s faces
Why I love working here
“There is nothing better than working for an organisation whose mission is to positively transform people and their communities. It is truly inspiring!”
Shirley, Divisional Director
Examples of our roles
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1
Test Centre Associates
Test Centre Associates are the friendly faces that meet and greet people taking tests in our centres, carry out the vital identification checks, ensure no-one can gain an unfair advantage throughout the tests, and provide great customer service. These customer facing roles are highly rewarding and offer a huge amount of flexibility.
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2
Senior Test Centre Associates
Senior Test Centre Associates have the same duties as Test Centre Associates, but with some additional supervisory responsibility, such as the opening and closing of sites and being the first responder for incidents.
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3
Team Leader
Teams Leaders are responsible for running elements of a local Test Centre. They use their leadership, organisational and attention to detail skills to ensure that all functions of the Test Centre are operating properly during their shift and that Test Centre Associates are organised and delivering a great service.
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4
Regional Test Centre Manager
Regional Test Centre Manager is responsible for a group of Test Centres across a geographical region. They use excellent people and leadership skills to get to the best from their teams and are responsible for all of the test centre operations, staff observations, succession planning, logistics, and data reporting.